OneCare Service: Maintaining Your AV Systems for Optimal Performance
Does this sound familiar? Your team is gathered in the conference room for a high-stakes presentation. The client is on the line, but the video feed won’t load.
Someone scrambles to check the cables. Another restarts the system. Minutes pass, tension builds, and the opportunity starts slipping away. These moments are common. As businesses rely more on technology for day-to-day operations, even a small glitch in your AV system can cause major disruption. That’s why Vista Technologies created the OneCare Service program, to help prevent problems before they start and resolve them quickly when they do.
What Is OneCare Service?
OneCare Service is an ongoing service program designed to keep your audio-visual systems operating reliably. Whether Vista Technologies installed your system or not, OneCare gives you access to experienced technicians who know how to identify issues, keep your systems up to date, and respond when support is needed.
Instead of juggling multiple vendors or troubleshooting in a rush, OneCare gives you one reliable point of contact who understands your setup and can act quickly.
Support That Matches Your Space
Not every room in your building needs the same level of attention. Some are high-traffic, high-stakes areas that can’t afford downtime. Others may only be used occasionally. OneCare offers two service levels so you can apply the right support to each space based on how it's used. Vista Technologies works directly with your team to build a plan that reflects the way you work without guesswork and no wasted coverage.
Prevent Problems Before They Disrupt
OneCare isn’t just about solving problems—it’s about staying ahead of them. Scheduled maintenance visits include equipment checks, firmware updates, and performance testing to help catch issues early. This proactive approach means fewer surprises, less downtime, and a longer life for your AV investment.
OneCare Complete: Everything in One Monthly Payment
For businesses looking to simplify their AV strategy even further, Vista Technologies offers OneCare Complete. It’s a subscription-based solution that covers equipment, installation, software, and service for a single monthly payment.
With OneCare Complete, you get:
- On-demand support
- Extended warranty coverage
- Repair or replacement of defective equipment
- Service calls
- Preventative maintenance
- Administrator and user training
- Discounted technician support for special events
- Technology and software upgrades*
* Upgrades may require extending the rental period or adjusting the monthly rate.
It’s a straightforward way to manage your technology without worrying about unexpected service costs. One partner. One payment. OneCare Complete.
Why Choose OneCare?
OneCare gives businesses peace of mind. You know your meeting rooms, displays, and communication tools will work when you need them. And if something goes wrong, you know who to call. With OneCare, Vista Technologies provides the consistency and reliability your workplace needs to stay focused and productive. If AV systems are part of how your business communicates, trains, or collaborates, OneCare is worth a closer look. Contact Vista Technologies to learn more and find a service level that’s right for your team.
